{"id":51,"date":"2011-12-13T13:23:36","date_gmt":"2011-12-13T13:23:36","guid":{"rendered":"http:\/\/www1.westpa.net\/site\/?page_id=51"},"modified":"2025-09-03T12:06:24","modified_gmt":"2025-09-03T16:06:24","slug":"support","status":"publish","type":"page","link":"https:\/\/www.westpa.net\/site\/?page_id=51","title":{"rendered":"Support"},"content":{"rendered":"<h2>WestPA.net Customer and Technical Support<\/h2>\n<p>We are available for customer service and technical support to assist you with basic connectivity issues and customer support.<\/p>\n<p><strong>You can reach us:<br \/>\nby e-mail <\/strong>at <a href=\"mailto:support@westpa.net\">support@westpa.net<\/a><\/p>\n<p><strong>by phone<\/strong> at 814-726-9462 or toll free at 1-877-726-9462<\/p>\n<p><strong>by text message<\/strong> at 814-726-9463<\/p>\n<p><strong>Customer Service Phone Hours: <\/strong>8:30 am to 9:30 pm Monday to Friday<\/p>\n<p><strong>Regular Office Hours: <\/strong>8:30 am to 5:00 pm Monday to Friday<\/p>\n<p><strong>General Email Setup Information for @westpa.net email:<\/strong><\/p>\n<p>Email address:\u00a0 \u00a0 myusername@westpa.net<\/p>\n<p>Username:\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0myusername@westpa.net<\/p>\n<p>IMAP (Incoming) Mail Server:\u00a0 \u00a0 mail.westpa.net\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Port:\u00a0 143<\/p>\n<p>POP (Incoming) Mail Server:\u00a0 \u00a0 \u00a0 \u00a0mail.westpa.net\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Port:\u00a0 110<\/p>\n<p>SMTP (Outgoing) Mail Server:\u00a0 \u00a0 \u00a0mail.westpa.net\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Port:\u00a0 587<\/p>\n<p>(Keep in mind that your username and password are case sensitive.)<\/p>\n<p><strong>IMPORTANT NOTE:\u00a0 WestPA.net will NEVER send you an email asking for your email address or password, asking you to verify your &#8216;account information&#8217;, or threatening to lock your account.\u00a0 Those emails are a fraud. DO NOT give away your personal information!<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>WestPA.net Customer and Technical Support We are available for customer service and technical support to assist you with basic connectivity issues and customer support. You can reach us: by e-mail at support@westpa.net by phone at 814-726-9462 or toll free at 1-877-726-9462 by text message at 814-726-9463 Customer Service Phone Hours: 8:30 am to 9:30 pm [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-51","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.westpa.net\/site\/index.php?rest_route=\/wp\/v2\/pages\/51","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.westpa.net\/site\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.westpa.net\/site\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.westpa.net\/site\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.westpa.net\/site\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=51"}],"version-history":[{"count":19,"href":"https:\/\/www.westpa.net\/site\/index.php?rest_route=\/wp\/v2\/pages\/51\/revisions"}],"predecessor-version":[{"id":1741,"href":"https:\/\/www.westpa.net\/site\/index.php?rest_route=\/wp\/v2\/pages\/51\/revisions\/1741"}],"wp:attachment":[{"href":"https:\/\/www.westpa.net\/site\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=51"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}